Who is Asiacom Americas?
Started in 2013, we have accumulated expertise in managing the data center, colocation, and interconnection for our customers across the world, ranging from data center operations and management, device installation and relocation, on-site support and troubleshooting, IT project management, to cloud and system integration services. With an unmatched level of support for servers, network devices, and remote desktops, you can spend your time doing what matters most to your business. In addition to managed IT and infrastructure services, our highly skilled technicians and world-class monitoring platform enable efficient servicing of your digital infrastructure and reliable continuity of your operations.
Asiacom Americas Company Milestones
2020
Expanded IDC IT Project services for Capital online in the US; Expanded IDC IT Project services for Tencent in Brazil; Expanded IDC IT operations and management service for Tencent in the US.
2019
Expanded IDC IT Project services for TikTok, Tencent in the US; Expanded IDC IT Project services for Alibaba in Brazil; Expanded IDC IT operations and management service for Tiktok in the US; Initiated IDC IT device relocation service for Alibaba and TikTok in the US; Provided IDC IT device delivery / technical support service for Arista in the US.
2018
Expanded IDC IT device delivery / technical support service for Foxconn in the US.
2017
Expanded IDC IT Project services for Didi in the US, and Tencent in Canada; Expanded IDC IT Project services for Tencent in Canada; Expanded IDC IT operations and management service for Didi in the US.
2016
Expanded IDC IT Project services for Alibaba both in Eastern and Western of US; Expanded IDC IT operations and management service for Alibaba in Western of US.
2015
Initiated IDC IT Project services for Alibaba in Eastern of US; Provided IDC IT operations and management service for Alibaba in Eastern of US; Provided IDC IT device delivery / technical support service for Inventec in the US.
2014
Initiated IDC IT operations and management service for Tencent in Canada; Expanded IT managed services into the US.
2013
Launched IT managed services in Canada.
100%
Engineers and Technicians with Industry Certifications
98%
Customer Satisfaction Rate
5 years
Average Employee Tenure
79%
Tickets Resolved during First Contact
28,000+
Supported Servers and Network Devices
Benefits of Our IT Managed Solutions
Strategic Planning and Customized Offering
Full Life Cycle IT Support and Cloud Consulting Services
Responsive and Highly Experienced Technical Staff
Predictable Costs and Continuous Process Improvement
Sensitive Data and Enterprise Security Optimization
Our Philosophy
Mission
Become a leading provider of enterprise digital transformation.
Vision
Create shared values for business and society.
Core Values
Integrity and Persistency, Attentiveness and Focus, Legacy and Aspiration.